DRAGON DHARMA - MEMBERSHIP & REFUND POLICY

1. WHAT YOU'RE BUYING

Dragon Alchemist ($39.99/month) and Dragon Sovereign ($99.99/month) are

recurring monthly subscriptions granting access to digital content and

private community channels. You are paying for access, not for any

physical product or guaranteed individual outcome.

2. IMMEDIATE ACCESS - IMPORTANT

By subscribing, you request and consent to immediate access to the

digital content and channels. You acknowledge that, because access is

delivered instantly, your statutory 14-day right to cancel for a refund

no longer applies once access has been granted.

3. RECURRING BILLING

Your subscription renews automatically each month at the stated price

until you cancel. By subscribing you authorise these recurring charges.

4. CANCELLATION

You may cancel anytime through your Ko-fi account. Cancellation stops

future renewals. You keep access until the end of the period already

paid for. We do not provide partial or pro-rated refunds for unused

days in a period already begun.

5. REFUNDS

Because this is instantly delivered digital access, all sales are final

and payments are non-refundable, except where refunds are required by

law or at our sole discretion in exceptional circumstances.

6. PRICE CHANGES

Existing members will be given notice before any price change; the new

price applies from the next billing cycle after notice.

7. CONDUCT

Access depends on following the community rules. Removal for breaking

them does not entitle you to a refund.

8. NO GUARANTEES

This is spiritual and educational content, not medical, psychological,

or financial advice, and is not a substitute for professional care.

Results vary and are not guaranteed.

9. CONTACT

Refund or billing questions: serasiddha@dragondharma.com

By subscribing you confirm you have read and agree to this policy.

Payment, cancellation & coaching refunds

What you are buying. One hour of private direction, or a named number of hours if you have booked an arc. Payment is taken at the point of booking, directly through Ko-fi's payment processor. I am the seller; Ko-fi is the platform.

The seven days. No session is held sooner than seven days after booking. Requests to meet earlier will be declined.

Statutory cancellation. Where you have a legal right to cancel a distance-sold service within fourteen days, that right applies until the session is held. By booking, you expressly request that the service begin within that period and acknowledge that the right to cancel is lost once it has. Nothing here limits your statutory rights where they cannot lawfully be limited.

Cancelling. More than 48 hours before your session — refunded in full, no reason required. Inside 48 hours — refunded less 50%, because the hour is held for you and cannot be filled at that notice. After the session — no refund.

Rescheduling. One reschedule is included with 24 hours' notice. Further changes are at my discretion and I am usually flexible if you tell me early.

Not attending. If you do not appear and have not given notice, the session counts as held. If you are late, we use the time that remains.

If I decline you. I read every request and I do not accept all of them. A declined request is refunded in full within three working days. Being declined is not a verdict on you — it usually means the timing is wrong or another form of support is the right one, and I will say which.

If I cancel. Full refund or a new date, your choice.

If a session is ended early. If it becomes clear during the hour that what you are carrying needs clinical or crisis support rather than this work, I will stop and say so, and you will be refunded in full. I would rather lose the fee than continue something that is not helping you.

Technical failure. If the call fails on my side, we reschedule at no cost. If it fails on yours and we cannot recover it within fifteen minutes, one reschedule is offered.

Arcs and multi-session bookings. Sessions already held are charged at the single-session rate; the remainder is refunded. You do not keep the package discount on a package you did not complete.

Not transferable. Seats cannot be gifted, shared, resold or used by anyone other than the person who completed the intake. The screening is the container.

Recording. Sessions are not recorded unless both of us agree in advance.

Confidentiality. What you say stays with me. The only exception is a genuine risk to your life or someone else's, where I may need to act.

What this is not. Spiritual direction and transmission. Not therapy, counselling, medical care, or psychological treatment, and not a substitute for any of them. No outcome is promised or implied. If you have a medical condition, that conversation belongs with your physician.

Disputes. Message me before raising a chargeback. I answer every message and I would rather refund you than argue.